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Frequently Asked Questions

Orders & MOQ

Standard MOQ is 1000 pcs per item for string lights and 300–500 pcs for motif lights. Mixed containers are accepted.

Yes. Most buyers combine 6–12 items per 40HQ container; we help plan the loading.

T/T 30% deposit and 70% before shipment. L/C at sight is accepted for volume orders.

Products & Certification

CE, RoHS, REACH, GS, UKCA, SAA, CSA and ETL/UL depending on the market.

Outdoor ranges are IP44.

EU, GS, UK, SAA and UL plugs adapter.

OEM / ODM

LED colour and count, Cable colour, length, function controller, plug, lead wire, colour box and barcode, etc.

Yes. Send a photo or drawing — our R&D team builds samples in 3–15 days.

Sampling & Delivery

Existing items ship in 1-3 days; new development takes 3–10 days. Sample cost is refunded against the bulk order.

15–45 days after deposit and sample approval; peak-season slots are booked from March.

Ningbo or Shanghai by sea (FCL, LCL), air from Shanghai.

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